In today’s fast-paced, hybrid world of work, the ability to improve team engagement has never been more critical. According to Gallup’s 2023 State of the Global Workplace, only 23% of employees worldwide are engaged. That means nearly 8 out of 10 people show up to work — but aren’t fully present, productive, or thriving.

The good news? Organizations that invest in data-driven employee engagement strategies see transformational results.

At Maximize Success, we use Gallup’s Q12 Engagement Survey to help leaders build stronger, more connected teams that drive performance, innovation, and growth.

Why Engagement Metrics Matter More Than Ever

Gallup's research reveals staggering differences between engaged and disengaged teams:

• 21% greater profitability

• 18% higher productivity

• 81% lower absenteeism

• 43% less turnover in high-turnover industries

These engagement metrics highlight what many leaders already feel: culture and connection drive outcomes.

And yet, too many companies still rely on outdated check-ins or top-down directives to motivate their teams — missing the real opportunity to create sustainable change.

What Is Gallup’s Q12 and Why It Works

The Q12 survey is a science-backed tool developed by Gallup over 30 years of research with over 2.7 million teams. It’s designed to reveal the psychological needs that must be met for employees to perform at their best.

Unlike vague satisfaction surveys, the Q12 asks powerful, specific questions that align with the drivers of engagement — things like recognition, development, trust, and purpose.

With the results, we help companies:

• Build smarter staff engagement programs

• Track and improve performance with real engagement surveys

• Equip managers with actionable, team-level insights

• Turn data into tailored team engagement tools that make an impact

How to Improve Team Engagement with Real Action

If you want to improve team engagement, the key is creating ongoing, intentional conversations supported by data — not one-off fixes. The Q12 gives leaders a clear roadmap and common language for discussing performance, expectations, and well-being.

Through Maximize Success, we help organizations:

• Launch targeted staff engagement programs that fit their culture

• Design follow-up coaching sessions to activate team insights

• Implement team engagement tools that reinforce behaviors like recognition, feedback, and autonomy

• Create environments that increase user engagement internally and externally

Whether you’re a fast-scaling startup or a large enterprise, the goal is the same: get everyone rowing in the same direction.

From Data to Action: What You Can Expect

We don’t just deliver a report , we turn data into transformation. With Maximize Success, here’s what the process looks like:

1. Initial Consultation – We assess your current goals and challenges.

2. Gallup Q12 Survey – Sent to all team members, confidential and insightful.

3. Custom Report & Debrief – We interpret your engagement metrics and identify strengths and gaps.

4. Workshops & Coaching – We activate the results with powerful learning sessions that engage and energize your people.

5. Long-Term Impact – Ongoing guidance to help you improve team engagement over time, not just once.

   
   

We adapt our services to your budget and bandwidth , whether you’re looking for a one-time solution or a full cultural shift.

Ready to Maximize Engagement?

If you’re ready to improve team engagement in a way that drives real business results, we’d love to partner with you. Maximize Success is a leadership and strengths-based coaching firm built on research, real conversations, and results.

We’ve worked with high-performing teams across Canada and the U.S. helping them evolve from reactive to intentional, from siloed to synergized.

Contact Ana Martin directly at ana@maximizesuccess.ca to learn more or schedule a quick discovery call.

Let’s explore how we can support your team’s engagement journey, one insight at a time.